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Canada Post Neighbourhood Mail delivery standards
See estimated delivery times for your unaddressed marketing mail
Delivery standards are estimates of the number of days* it will take for your items to be delivered once they are brought to a post office or mail processing plant.
Delivery standards are comprised of two components, transportation time and delivery cycle, which added together determine the delivery standard.
The Canada Post Neighbourhood Mail™ service delivery standards vary depending on your items’ size, weight, origin, destination and mailing options such as transportation.
If you bring your mailing to the processing location responsible for local delivery, your delivery standards are as follows.
| Category | Thickness | Weight | Delivery Cycle* |
|---|---|---|---|
| Standard and Oversize | up to 0.75 in. (1.91 cm) | up to 200 g (7.05 oz.) | up to 3 business days |
| up to 1 in. (2.54 cm) | up to 300 g (10.58 oz.) | up to 4 business days | |
| up to 500 g (17.64 oz.) | up to 9 business days |
* For non-letter carrier routes, the delivery cycle, in business days, is 1 day for items up to 500 g (17.64 oz.) and 3 to 5 days for items up to 1,000 g (35.3 oz.) with a maximum thickness of 1.5 in. (3.81 cm).
Find a Neighbourhood Mail™ deposit location.
For non-letter carrier routes, the delivery cycle, in business days, is 1 day for items up to 500 g (17.64 oz.) and 3 to 5 days for items up to 1,000 g (35.3 oz.) with a maximum thickness of 1.5 in. (3.81 cm).
Delivery standards are calculated from the day of deposit (day 0) plus the number of business days required for delivery. The number of days excludes the day of the mailing, weekend and statutory holidays. Weekend and statutory holiday deposits are considered deposited on the following day.
You can consult the residential and business delivery area counts and maps at canadapost.ca/precisiontargeter to determine which delivery mode applies to your mailing.
For detailed information, visit Delivery Standards of the Canada Postal Guide.
The Pricing module provides detailed information on pricing for service options such as Standard and Oversize. This module also includes pricing information related to incentives, adjustments and surcharges.
- PRICES
To access Neighbourhood Mail prices, you must meet all applicable requirements for this service, including size and weight specifications, and those for mail preparation.
| Price per Item | ||
| Weight | Standard | Oversize |
| Up to 50 g | 17.3¢ | 18.3¢ |
| Over 50 g up to 100 g | 19.5¢ | 20.8¢ |
| Over 100 g | 29.2¢ + 0.25¢ per g over 100 g | 30.3¢ + 0.25¢ per g over 100 g |
| Options | Standard | Oversize2 |
| Transportation | 1.1¢ | 1.1¢ |
| Specified Delivery Start Date | 1.0¢ | No charge |
Qualifying customers may have access to lower prices by signing an Agreement. All prices are subject to applicable rebates, discounts, fees, surcharges, adjustments and taxes.
The Preparing module provides the details you’ll need to prepare your mail items before you deposit your mailings at a Canada Post facility. Please ensure you are using the most recent version of this guide and other support documents that detail our requirements, qualifications, terms and conditions, and pricing.
It is your obligation to meet all the requirements in your Customer Agreement.
NOTE: The figures in this document are used for illustration only.
1 MAIL PREPARATION OPTION FOR NEIGHBOURHOOD MAIL
Mail preparation is the process of preparing your mail, by securely bundling items and labelling containers and shipping units.
Brick-piled Mail is a way used to secure mail items without containers onto a pallet or in a monotainer. You can use pallets and monotainers for transportation (as a single unit) of mail items from your location to an approved Canada Post facility where the mail will be deposited.
1.1 Neighbourhood Mail Overview
Mail items • Meet all requirements set out in the Designing module – Neighbourhood Mail
Items must be bundled together
- Bundle mail items together
- Secure bundles
Brick-piled Mail
is grouped and placed directly onto a pallet or into a monotainer
Bundles placed into CONTAINERS
- Acceptable containers
- Containerization (DF only)
- Filling containers
- Labelling containers
Containers are placed into SHIPPING UNITS
- Acceptable shipping units
- Levels of shipping units (DF, City, DCF and FCP)
- Filling shipping units
- Labelling shipping units
- the complete distribution of one route; or
- the complete distribution to only houses, apartments, farms, businesses, or any combination, on a given r
- when mailing to more than one route:
less than full coverage of a given route is permitted (these items will be delivered in no particular order until depleted).
1.1 Residential and business delivery area counts and maps
Information about the delivery areas served by our delivery offices is segmented into the number of houses, apartments, farms and business points of call that help customers determine the number of items needed for their mailing.
The national database of Householder Counts is available on CD-ROM or by download from a secured Canada Post FTP site on a 12-month subscription basis, which includes monthly updates. Visit canadapost.ca/data for Individual Householder Counts, which are available free of charge or send an email to data.targetingsolutions@canadapost.ca.
| FSA MAPS | ROUTE MAPS |
| The FSA Maps identify the specific geographic boundaries for every FSA in Canada. The maps will assist in determining sales territories, plan coverage for a marketing campaign, or study new locations for a retail store or business. | Residential and Business Delivery Area Maps provide the actual routes (walks), covered by the Letter Carriers. This is particularly useful for targeting local neighbourhoods. |
Visit canadapost.ca/precisiontargeter to view the FSA Maps online.
2.2.1 DELIVERY MODES
| METHODS OF DELIVERY* | ||
| • Letter Carrier Route (LC)
• Call For (CF) • Direct (DIR) |
• General Delivery (GD)
• Rural Route (RR) • Lock Boxes (PO Box) |
• Suburban Services (SS)
• Motorized Route (MR) |
* The methods of delivery are defined in the Glossary.
3.1 Bundling
A bundle is a number of mail items secured together, including inserts and samples.
All bundles must contain equal quantities (e.g.: bundles of 25, 50, 100), except the last bundle of a mailing for each Delivery Facility which may be smaller and is referred as the Residue bundle. Neighbourhood Mail items, including inserts and samples, must be bundled securely to prevent from breaking open during handling or while in transit to the delivery facility responsible for delivery.
The maximum height of a bundle:
| BUNDLING SPECIFICATIONS | |
| WEIGHT CATEGORIES | MAX. HEIGHT OF EACH BUNDLE |
| Items weighing less than 500 g (17.6 oz.) | 6 in. (15.24 cm) |
| Items weighing 500 g to 1,000 g (17.6 – 35.3 oz.) | 8 in. (20.0 cm) |
Each Delivery Facility targeted by your mailing will receive at least one bundle. Use the distribution plan generated by Canada Post Electronic Shipping Tools (EST) or Precision Targeter as a reference.
- SECURING BUNDLES
The strapping material must be strong and tight enough to hold the bundle together, without the contents sliding, when held vertically.
| TYPE OF STRAPPING | STRAPPING REQUIREMENT |
| Single strapping:
• Plastic or paper strapping material • Elastic bands when placed in hardsided containers or customer supplied boxes • It is recommended, but not mandatory, to apply the strapping to the shorter dimension of the bundle. |
Single strapping |
| Double strapping:
• Strings or manually-applied plastic straps. |
Double strapping |
3.2 Placing bundles into containers
Neighbourhood Mail must be placed in one or more containers for each Delivery Facility.
About Neighbourhood Mail™ formerly Unaddressed Admail™
INTRODUCTION
What is Neighbourhood Admail former Unaddressed Admail™?
Neighbourhood Admail™ is a distribution service offered by Canada Post for delivery of your flyers, post cards coupons,brochures and magazines.
Neighbourhood Admail is one of Canada Post’s targeted direct mail services. It consists of printed matter and product samples that are not addressed to specific delivery addresses in Canada. Items must be unaddressed but may bear wording, such as: “HOUSEHOLDER”, “OCCUPANT”, “RESIDENT”, “BUSINESS OWNER”, “MARKETING MANAGER”, “PURCHASING MANAGER” or “BOXHOLDER” without any further address.
Our Neighbourhood Admail service delivers advertising messages to more than 13 million mailboxes served by Canada Post. Unaddressed Admail provides geographic, demographic and lifestyle information to target mailings to neighbourhoods or localities that have the highest potential audience – without a Customer database.
The impact of an Neighbourhood Admail item is defined by the four Rs – the item is received, read, recalled and responded to. Neighbourhood Admail can help build Customer traffic, develop relationship marketing with groups of Customers, or advertise a special offer. Customers can easily measure the effectiveness of their campaign by including a Business Reply Mail™ card.
Canada Post’s Neighbourhood Admail service puts the power of direct mail into the hands of every advertiser. Due to its vast delivery network, Canada Post is able to get the mail received, read, recalled and responded to by more Canadians.
The Service Overview summarizes key information such as qualifying criteria, options, delivery standards, pricing, designing and mail preparation.
-
WHAT IS NEIGHBOURHOOD MAIL SERVICE?
Neighbourhood Mail is one of our targeted direct mail services. It consists of printed and non-printed matter such as product samples that are not addressed to specific addresses in Canada. The service provides the delivery of information and/or advertising material to more than 15.7 million mailboxes. Neighbourhood Mail provides geographic, demographic and lifestyle information to target mailings to neighbourhoods or areas that have the highest potential audience – without a customer database.
By using Canada Post’s database, Statistics Canada data and a combination of other data sources, the Neighbourhood Mail service provides unsurpassed coverage of both urban and rural markets.
- What is acceptable as Neighbourhood Mail?
Items must be unaddressed but may bear wording, such as “HOUSEHOLDER”, “OCCUPANT”, “RESIDENT”, “BUSINESS OWNER”, “MARKETING MANAGER”, “PURCHASING MANAGER” or “BOXHOLDER” without a destination address. Multiple formats are acceptable. Some examples are:
| • brochures | • community newspapers | • flyers | • samples |
| • cards | • co-op mailings | • inserts and enclosures | • single sheets |
| • catalogues | • coupons | • magazines | |
| • CDs and DVDs | • envelopes | • newspapers |
TO QUALIFY AS NEIGHBOURHOOD MAIL SERVICE, MAILINGS MUST:
- be mailed in Canada for delivery in Canada
- meet the minimum volume requirements:
the complete distribution of one route; or
the complete distribution to only houses, apartments, farms, businesses, or any combination, on a given route.
- meet our requirements, which are in the Neighbourhood Mail Agr
TARGET MARKETING – Precision Targeter
Based on geographic, demographic and or life-style information of your customers, Unaddressed Admail™ helps you target customers that are more likely to respond to your message. … less waste, more focus,better results!
Across the country or just down the street, Unaddressed Admail™ gives you the best value for your advertising dollars.
A RELIABLE DELIVERY FORCE
Your items are delivered with the “regular mail”, as a result your advertising is more likely to get your prospects attention and get read. Best of all, with Unaddressed Admail™, you can reach your target customers on weekdays, avoiding the heavy weekend clutter and helping you get maximum impact and return on your advertising dollars.
NO WASTE – NO DUPLICATION
100% coverage, In response to consumer demand, Consumers’ Choice gives customers the option of receiving Unaddressed advertising material or not.
NO EXPENSIVE MAIL LIST REQUIRED
Unaddressed Admail™ is an effective direct marketing tool that lets you reach your current and best potential customers without a mailing list.
CANADA’s LARGEST DISTRIBUTION NETWORK
Over 13,000,000 points of CALL! Canada Post is the only national distribution network with access to every home, apartment, farm or business anywhere in Canada.
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Smartmail Marketing January 11 2021 |
Website Disclaimer and Terms and Conditions of Use – ( PLEASE READ full disclaimer BEFORE browsing this website)
ANY AND ALL REFERENCE TO CANADA POST INFORMATION ON THIS WEBSITE IS STRICTLY FOR OUR PERSONAL BENEFIT AND USE.
Last Updated; January 10, 2022
ANY AND ALL REFERENCE TO CANADA POST INFORMATION ON THIS WEBSITE IS STRICTLY FOR OUR PERSONAL BENEFIT AND USE.